The Faerie Journals

Terms and Conditions

Light Chaser Studio
Wholesale Terms and Conditions
You MUST read and agree to terms below
BEFORE placing a wholesale order.

MINIMUM ORDER - $100. Under minimum orders will be charged a $5.00 service charge.
PRICES AND STOCK AVAILABILITY SUBJECT TO CHANGE WITHOUT NOTICE.
PAYMENT & CREDIT TERMS. Payment must be made in U.S. $. Orders will be prepaid with credit card or shipped COD-MONEY ORDER unless credit is established. Credit applications will be mailed to businesses in the US upon request for COD-check or NET 30. Personal or company checks will only be accepted after credit check is completed. Businesses in the U.S. may apply for a Net 30 account provided they have been in business for at least two years and have established credit elsewhere. Please allow up to one month for your application to be processed. Returned checks will be subject to a $20.00 returned check fee and subsequent orders will be sent COD Money Order or credit card only.
CREDIT MEMOS. Credit memos expire 1 year from date of issuance. It is the customer's responsibility to claim any credit due. Please refer to credit memo number when placing new order.
SHIPPING & HANDLING CHARGES (U.S. ONLY). Orders in the continental U.S. will be shipped UPS ground unless otherwise requested. Shipping & handling charges will be based on weight and value. COD orders are an additional $6.25. Orders to Hawaii and Alaska will be sent via USPS or UPS 2nd day. Express shipping and international rates are available upon request. Shipping charges subject to change to reflect UPS/USPS rate hikes.
SHIPPING TIME. In stock orders will be shipped within 5 business days by UPS ground. If you require expedited shipping, please communicate this to LCS by phone or e-mail and we will find the best shipping method to ensure your shipment arrives on time. Please note that RUSH ORDERS will be subject to a $10 Rush Order Fee. For shipping time on Custom Orders, please speak directly to LCS.
CUSTOM ITEMS. Most of our jewelry can be customized. For special sizes or gemstones, or if you'd like us to execute a one-of-a kind piece, please contact LCS for details. One of a kind designs must be prepaid. CUSTOM MADE ITEMS ARE NOT RETURNABLE.
FAIRES & SHOWS. We have retail booths at a number of faires and shows. We reserve the right to be the exclusive seller of our own products at these faires and shows. All customers who sell at these shows will be asked to sign a non-competition agreement. Please call for a list of all shows we will be involved in.
E-AUCTIONS. We do not authorize our merchandise to be sold on e-auctions and we reserve the right to refuse to sell to any company that does e-auctions.
OVERDUE ACCOUNTS. Interest of 1.5% per month will accrue on all overdue accounts. Accounts with unpaid invoices over 30 days will revert to COD Money Order until account is brought current. Accounts more than 3 months in arrears will be sent to collections.
RETURNS. We do not accept returns without prior authorization. All returns must be authorized by Light Chaser Studio and be in saleable condition. All items are unconditionally guaranteed against defects in materials and workmanship. Authorized returns made within thirty days of receipt will receive a full refund or credit (less shipping & handling charges). Authorized returns made after thirty days will incur a 20% restocking fee. We recommend all returns be sent insured as LCS will not be responsible for any lost or damaged items. CUSTOM MADE ITEMS ARE NOT RETURNABLE.

FOR CUSTOM ORDERS, INQUIRIES OR QUESTIONS, CALL (303) 216-0877
BUSINESS HOURS : 9:00 - 4:00 , MONDAY – FRIDAY

e-mail – suzanne@lightchaserstudio.com

website - www.faeriejournals.com

The placing of an order includes the acceptance of the above terms & conditions.